Privacy Statement

How Escape handles your personal data

Escape respects your privacy. This statement explains which personal data we collect when you visit escape.nl, buy a ticket, reserve a table, visit the club, contact us or apply for a job, why we do that, and what your rights are.

We handle your data in line with the General Data Protection Regulation (GDPR) and the Dutch Telecommunications Act.

1. Who we are

The controller of your personal data is:

Escape B.V.
Rembrandtplein 11
1017 CT Amsterdam, the Netherlands
Chamber of Commerce (KvK): 33188792
Privacy contact: contact@escape.nl

This statement covers escape.nl, the pages linked to it for tickets, tables and jobs, and your visit to the club.

2. What we collect, and why

When you visit the website

Our web server records technical data for each request: your IP address, the date and time, the page requested, the referring page and your browser type. We use this to keep the website secure, stable and free of abuse. These logs are kept for at most 14 days and are then deleted.

The website also keeps a small note in your browser's local storage to remember which announcement you have already seen, so we do not show it to you again. This note stays on your device and is not sent to us.

Statistics and marketing

We use Google Tag Manager to load measurement and advertising tools on the website. They help us understand how the website is used, measure how our campaigns perform and show relevant advertisements for our nights on other platforms. These tools place cookies or similar identifiers and collect data such as your (shortened) IP address, device and browser details, the pages you view and the buttons you click, for example a ticket button.

• Google Analytics 4 (Google Ireland Ltd.): visitor statistics.
• Google Ads (Google Ireland Ltd.): measuring advertisement results and remarketing.
• Meta Pixel (Meta Platforms Ireland Ltd.): measuring and targeting advertisements on Facebook and Instagram.
• TikTok Pixel (TikTok Technology Ltd., Ireland): measuring and targeting advertisements on TikTok.

Section 5 lists the cookies involved and how you can refuse or remove them.

Tickets, table service and VIP tables

Tickets and tables are sold through our ticket shop at tickets.escape.nl, which is operated for us by Fairtix. When you order, we receive your first name, last name and e-mail address, your order and its payment status. We need this data to carry out the agreement with you: to deliver and check your tickets, to handle your reservation and to contact you if a night changes or is cancelled. Payments are processed by the payment provider of the ticket shop. We do not see or store your full card or bank details.

If you reserve a table or ask a question through WhatsApp or by telephone, we use your name, telephone number and the content of your message to handle your request.

Newsletter

If you bought a ticket, we may use your name and e-mail address to send you our newsletter with news about our own nights, about once a month. Every newsletter contains an unsubscribe link. You can also tell us at any time that you no longer want to receive it, by sending a message to contact@escape.nl.

Contact and lost and found

If you e-mail us, for example at lost@escape.nl, we use your name, e-mail address and the content of your message, including any photo or description of a lost item, to answer you and to return your property. Found identity documents are handed over to the police.

Job applications

Vacancies are published at jobs.escape.nl, a recruitment platform operated for us by Recruitee. When you apply, we process the data you provide, such as your name, contact details, CV, motivation and any other information in your application. We use it only to assess your application and to contact you about it.

Photos and video at our nights

Photographers and video crews work at our nights. A selection of the images is published in the gallery on this website and on our social media channels. We do this on the basis of our legitimate interest in showing the atmosphere of our nights. If you appear in a photo or video and would like it removed, send a message to contact@escape.nl with a link to the image. We will remove it as soon as possible.

When you visit the club

Escape uses camera surveillance in and around the venue. We do this for the safety of our guests and staff and to protect our property. Camera footage is kept for 24 hours and then deleted, unless an incident was recorded. In that case we keep the footage concerned until the incident has been handled, and we may hand it over to the police.

At the door we carry out an ID check: we may ask you to show a valid identity document, so we can check your age and identity.

3. Legal grounds

We only process personal data when the law allows us to. We rely on:

• Performance of an agreement: ticket orders, table reservations and requests you send us.
• Legitimate interest: securing our website and our venue, including camera surveillance, understanding how our website and campaigns perform, sending our newsletter to our customers, answering messages, returning lost items, publishing photos of our nights and handling job applications.
• Legal obligation: checking your age at the door, keeping our financial administration and cooperating with the police or other authorities when the law requires it.

Where we rely on our legitimate interest, you can object at any time. See section 9.

4. Who receives your data

We do not sell your personal data. We share it only with parties that help us run our business, and only as far as they need it:

• Lemmid B.V. (the Netherlands): hosting and maintenance of escape.nl, on servers in the European Union.
• Fairtix: ticket shop and table reservations at tickets.escape.nl, including its payment provider.
• Recruitee: recruitment platform at jobs.escape.nl.
• Google, Meta and TikTok: statistics and advertising, as described in section 2.
• Police and other authorities: only when we are legally obliged to, or in case of an incident.

With parties that process data on our behalf, such as Fairtix and Recruitee, we have data processing agreements in place. Google, Meta and TikTok may also use the data they collect for their own purposes. Their own privacy policies apply to that use.

Our website links to our pages on Instagram, Facebook and TikTok and to Google Maps. When you follow such a link, the privacy policy of that platform applies.

Transfers outside the European Economic Area

Google, Meta and TikTok may store or access data outside the EEA, for example in the United States. Where this happens, the transfer is covered by the EU-US Data Privacy Framework or by the standard contractual clauses approved by the European Commission.

5. Cookies and similar techniques

• broadcast_..._shown (escape.nl, local storage): functional. Remembers that you have seen an announcement. Kept until you clear your browser storage.
• _ga, ga... (Google Analytics): statistics. Distinguishes visitors and sessions. Kept for up to 2 years.
• _gcl_au and related (Google Ads): marketing. Measures advertisement results. Kept for up to 90 days.
• _fbp (Meta Pixel): marketing. Measures and targets advertisements on Facebook and Instagram. Kept for up to 90 days.
• _ttp (TikTok Pixel): marketing. Measures and targets advertisements on TikTok. Kept for up to 13 months.

You can block or delete cookies at any time in your browser settings. You can also opt out of personalised advertising in your Google, Meta and TikTok account settings.

6. How long we keep your data

• Server logs: at most 14 days.
• Statistics data in Google Analytics: 14 months.
• Ticket orders and reservations: 7 years, the legal retention period for our financial administration.
• E-mails, WhatsApp messages and lost and found requests: up to 12 months after your request was handled.
• Job applications: up to 4 weeks after the end of the procedure, or up to 1 year if you gave us permission to keep your details for future vacancies.
• Newsletter data: until you unsubscribe.
• Camera footage: 24 hours, unless an incident requires longer.

7. Security

We take appropriate technical and organisational measures to protect your data against loss and unauthorised access. Our website is only available over an encrypted connection (HTTPS), access to our systems is limited to the people who need it, and we work with suppliers that meet the requirements of the GDPR.

8. Age

Our nights are open to guests aged 18 and over, and on Friday and Saturday 21 and over. Our website and services are not aimed at minors and we do not knowingly collect their data.

9. Your rights

You have the right to:

• see which personal data we hold about you;
• have incorrect data corrected;
• have your data deleted;
• restrict or object to the use of your data;
• receive your data in a portable format;
• withdraw consent you gave earlier.

Send your request to contact@escape.nl. We respond within one month. To protect your data we may ask you to show that the request really comes from you.

If you are not satisfied with how we handle your data, please let us know first. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

10. Changes

We may update this statement when our website or services change or when the law requires it. We recommend checking this page from time to time.

This version was published on 13 November 2026.